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Here are some answers to frequently asked questions. If you do not
find the
answer to your question here, just email us at info@blankshirts.com
or give our
customer service representatives a call at (800) 332-6576.
What are the
qualifications to be a reseller?
How can I rush my order?
How soon can I have an order?
How can I check the status of my order?
What is base price?
Why doesn’t the catalog include a pricelist?
Are your shirts first quality?
Do you carry irregulars or seconds?
Do you accept Purchase
Orders?
Do you take checks by phone?
Do you ship COD?
Do you accept orders from outside the US?
Do you accept foreign credit cards?
Do you have a minimum order?
How do I exchange an order?
What is combed cotton?
What
are the qualifications to be a reseller?
Orders must be placed by a merchant or a representative of a merchant
engaged in the business of selling apparel. Orders shipped to
Nevada addresses must be submitted along with a valid State of Nevada Resale number
and resale certificate to avoid sales
tax being charged.
How can I rush my order?
Our website does not calculate rush shipping charges. To
rush an order either place your order online and include a note in the
notes field on final checkout with when you need your order and we will
contact you with applicable shipping options and quotes or place your
order by phone (800) 332-6576 to receive additional prices of rush
shipping.
How soon
can I have an order?
In stock orders placed before 11:00AM PST will be shipped the
same day via UPS ground unless otherwise specified. Larger orders may be shipped by
truck. Most orders are delivered 3 to 6 business days after being
placed.
How can
I check the status of my order?
Email us at sales@blankshirts.com
with an order status request or give our customer service department a
call at (800) 332-6576. Be sure to provide us with your order
number.
What is
base price?
Base price is the lowest possible price per item. For
more details on how base price is calculated follow this link: Base
Price Details
Why
doesn't the catalog include a pricelist?
Due to fluctuations in manufacturers costs and our competitive
pricing, prices sometimes change before the pricelist is printed.
Follow this link to download a current pricelist: Pricelist
Are your
shirts first quality?
Yes our shirts are first quality. We do not carry
irregulars or seconds. We get this question frequently because our
prices are so low.
Do you
carry irregulars or seconds?
We do not carry irregulars or seconds. If you should find
a blemished item in your order, we will replace it for free if you notify
us within 30 days of receipt of your order.
Do you
accept purchase orders?
Purchase orders are accepted from schools and government
only. Orders must be shipped directly to the school or government
office. Formal purchase orders must be faxed to (877) 813-7626
before shipment. Purchase orders must be paid within 30 days of
invoice date. Please start your order online and
proceed to the "Fax/Mail" order placement option, which will
provide a printable page showing correct style numbers, prices and
shipping charges.
Do you
take checks by phone?
We do not accept checks by phone.
Do you
ship COD?
We do not ship orders COD.
Do you
accept orders from outside the US?
We do not ship orders outside the US or accept orders from
parties outside the US.
Do you
accept foreign credit cards?
We do not accept foreign credit cards.
Do you
have a minimum order?
We do not have a minimum order, however the minimum shipping
and handling charge is $12.45
How do
I exchange an order?
We do not accept exchanges. You can return items within
30 days of receipt, and then place a new order for items that you would
like the returned items to be replaced with..
What is
combed cotton?
Combed cotton goes through a process which aligns all fibers
parallel and eliminates short fibers which makes the material stronger and
softer.
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